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Discover IO Outsourcing: Where Innovation Meets Excellence

IO OUTSOURCING SERVICES CORP

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We're the Premier Outsourcing Company in the Philippines

At IO Outsourcing, we are at the forefront of revolutionizing the outsourcing industry, with our main headquarters nestled in the vibrant city of Ocala, Florida, USA. From this strategic location, we drive innovation, creativity, and efficiency, serving clients worldwide with unparalleled expertise and dedication.

In the heart of the Philippines, our dynamic site is situated in the bustling city of Mandaue, Cebu. Here, our talented team of professionals brings passion and expertise to every project, delivering exceptional results and exceeding client expectations.

With a global presence spanning two continents, IO Outsourcing combines the best of both worlds – the cutting-edge technology and innovation of the United States, coupled with the skilled workforce and vibrant culture of the Philippines. Together, we form a powerhouse team that is redefining outsourcing excellence and driving success for our clients, wherever they may be.

Join us on this exciting journey as we continue to push boundaries, break barriers, and unlock new possibilities in the world of outsourcing. At IO Outsourcing, the future is bright, and the opportunities are limitless.

Our Mission

“Your Vision, Our Expertise, Seamless Solutions

Our Vision

“To be the premier provider of outsourcing solutions, empowering businesses worldwide to achieve their fullest potential through innovation, integrity, and exceptional service”

We’re all about making things easier, smoother, and deliver high-quality, tailored
solutions that drive efficiency, growth, and success for our clients. With integrity and
innovation at our core, we exceed expectations, forge lasting partnerships, and make a
meaningful impact globally

Our Values

Excellence

We strive for excellence in everything we do, consistently delivering high-quality solutions and exceeding expectations.

Integrity

We uphold the highest standards of integrity, honesty, and transparency in all our interactions, fostering trust and credibility.

Innovation

We embrace innovation and creativity, continuously seeking new ideas and approaches to drive success and stay ahead of the curve.

Collaboration

We believe in the power of collaboration and teamwork, working closely with clients and colleagues to achieve common goals and maximize results.

Respect

We treat everyone with respect, dignity, and empathy, valuing diversity and fostering an inclusive and supportive work environment.

Accountability

We take ownership of our actions and decisions, holding ourselves accountable for our performance and striving for continuous improvement.

Client Focus

We are committed to understanding and meeting the needs of our clients, building strong relationships based on trust, responsiveness, and exceptional service.

Our Company History

IO Outsourcing was founded a decade ago by Clod Malinao Jr., driven by an alternative idea and a relentless pursuit of greatness and success. Recognizing the potential of outsourcing solutions, Clod transformed this vision into reality by establishing IO Outsourcing as a corporation with the support of trusted partners. Initially conceived as a bold idea, IO Outsourcing swiftly evolved into an official company with its headquarters in Ocala, Florida, and an additional strategic location in Cebu, Philippines. This dual presence allowed IO Outsourcing to tap into the diverse talent pool of both regions, leveraging the unique strengths and expertise of each. From its humble beginnings, IO Outsourcing quickly expanded its operations, assembling a dynamic and versatile team to drive its mission forward. The team comprises skilled professionals across various domains, including outbound sales operations, design, programming, and web development.  What sets IO Outsourcing apart is its commitment to talent excellence and cultural understanding. With a diverse and exceptional team, including the brightest minds from the Philippines, IO Outsourcing harnesses the power of cultural diversity to drive unprecedented success. This collaborative approach fosters innovation, creativity, and synergy, enabling the team to transform challenges into opportunities and dreams into reality. Over the past decade, IO Outsourcing has emerged as a trusted partner for businesses seeking high quality outsourcing solutions. With a track record of excellence, integrity, and innovation, IO Outsourcing continues to make a meaningful impact in the global business landscape, driving growth, efficiency, and success for its clients.

Business Verticals

  • Financial Services and Banking
  • Retail and E-commerce
  • Hospitality and Tourism
  • Marketing and Advertising Agencies
  • Energy and Utilities
  • Technology and Software Development
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Contract Staffing

Contract staffing involves hiring employees for a specific project or duration, typically
through a third-party staffing agency. Here’s an explanation:
Contract staffing is a flexible hiring solution where employees are hired on a temporary
basis to fulfill specific roles or projects within an organization. These contracts are often
facilitated through staffing agencies, allowing businesses to quickly fill gaps in their
workforce without the long-term commitment of permanent employment. Contract
staffing provides companies with access to specialized skills and resources on-demand,
while offering individuals the opportunity to gain valuable experience and exposure to
different industries.

Permanent

Permanent staffing refers to the process of hiring employees for long-term positions
within an organization. Here’s a concise explanation:
Permanent staffing involves hiring employees for indefinite, full-time positions within an
organization. These employees become integral members of the company and are
typically offered benefits such as healthcare, retirement plans, and paid time off.
Permanent staffing ensures stability and continuity within the workforce, allowing
businesses to build a dedicated team that aligns with their long-term goals and
objectives.

Recruitment Process

  • Employee walk – ins
  • Head Hunting
  • Past recruitment Data
  • Job Portals
Colleagues working

Industries we can serve

IO Outsourcing can provide outsourcing solutions to a wide range of industries, including:

  • Information Technology (IT)
  • Finance and Accounting
  •  Retail
  •  E-commerce
  •  Marketing and Advertising
  • Customer Service and Support
  • Human Resources (HR)
  • Travel and Tourism

COMMITMENT

Committed To Always Build Trust and Credibility

At IO Outsourcing, we uphold an unwavering commitment to reliability, professionalism, and integrity, laying the foundation for trust with our clients. Our dedication to delivering consistently high-quality work goes beyond meeting expectations – it’s about surpassing them, ensuring exceptional outcomes and lasting partnerships.

We Follow Best Practices

Our pursuit of excellence is relentless. We are committed to continuous improvement, constantly refining our processes, skills, and services to deliver unparalleled value to our clients.

Get to Know the Faces Steering Our Ship

MEET OUR LEADERSHIP TEAM

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A person with a neat bun hairstyle wearing a yellow coat over a black shirt, giving a thumbs-up gesture against a yellow background.

Get to Know the Faces Steering Our Ship

MEET OUR LEADERSHIP TEAM

At IO Outsourcing Services, our leadership team is comprised of seasoned professionals with a wealth of experience in the outsourcing industry. Each member brings unique expertise and a shared commitment to delivering exceptional service and driving success for our clients.

Gener Zafra, CEO

With over a decades of experience in the outsourcing sector, Gener leads our team with vision and passion. His strategic mindset and dedication to innovation ensure that IO Outsourcing Services remains at the forefront of the industry.

Gener Zafra
ceeer

Clodoveo Malinao Jr., COO I Founder

Clod oversees day-to-day operations with efficiency and precision. Her keen eye for detail and focus on process optimization ensure seamless delivery of services to our clients.

Jayonce Gerundio

Head of Operations I Sales

Jayonce is responsible for nurturing our most valuable asset—our people. With a focus on talent development and employee engagement, she fosters a culture of excellence and teamwork within our organization.

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